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Terms and Conditions

SHIPPING & RETURNS

SHIPPING

Free standard shipping on all orders within Australia via registered mail with Australia Post.. (Usually takes 3 to 10 business days depending on your location)

Express post will incur a $10 flat rate.

International shipping rates are calculated at checkout.

RETURN POLICY

All products are carefully checked prior to posting. However should you receive a faulty item we will accept returns if the items are returned to us with 14 days of purchase with the packing slip and invoice. Please contact us promptly via sales@glenhopeco.com to let us know of your intentions to return the item. You are responsible for any costs associated with returning your item to us

Items must be returned in new condition and the gift box undamaged

Returns must be via registered post.

If your purchased is deemed faulty and the above conditions are met we may refund the delivery cost and the purchase price.